$7.95 shipping Australia wide!
We offer registered post (ie tracking, signature & insurance) delivery for all orders within Australia for just $7.95. Delivery of international orders is via registered post (ie tracking, signature & insurance) at the following rates:
- USA - $23.00
- Canada - $19.00
- New Zealand - $17.90
- Hong Kong - $20.50
- Rest of the world - $23.00
Postage costs will be added to your order on check out.
Get it FAST with Express Post (Registered)!
We also offer next day delivery with Express Post (Registered) within AUSTRALIA ONLY. This service is guaranteed next day delivery by Australia Post and includes tracking, signature & insurance. The cost for this service is $14.95 and is added on check out. Orders must be made by 12pm (on a business day) in order to be posted the same day. Orders received after 12pm will be posted the next business day. Select the Express Post (Registered) option when checking out.
Your order will be shipped within 2 business days. Fletcher & Grace uses the Australia Post service for all deliveries within Australia and internationally. Within Australia, orders will usually arrive within 2-3 working days of shipping in Metro areas. Delivery times to other areas vary widely, but usually take 3-4 working days.
International delivery times vary widely but are usually approximately 10 days.
Plating, colours & sizes
No hassle returns & exchanges
We are happy to exchange or provide a credit for any items in the range (except pin back earrings) which are not just right. Unfortunately, we are unable to offer exchange or credit for pin back earrings, unless they are faulty or damaged at the time of receipt.
A full refund will be offered if any item is faulty or damaged on receipt, provided we are notified within 7 days.
Fletcher & Grace is also available in retail stores nationally.This online policy applies only to products purchased directly from the Fletcher & Grace online store. If you wish to return a product purchased from a retail store, you will need to return to that store.
Conditions of return for online purchases
To return an item (except earrings) for a credit or exchange:
* Items not sent back within 7 days of receipt will not be eligible for exchange or credit.
** items which are damaged when received by Fletcher & Grace will not be eligible for exchange or credit.
Post items to: po box 160, Hunters Hill NSW 2110
Once we receive the item, we will email you a coupon code to the value of the returned item to use in our online store.
Care and handling
The delicate design of the jewellery means that items need to be handled with care. In addition, as the jewellery is costume, we recommend that the jewellery be kept away from moisture, perfume and chemicals in order to retain its lustre. Fletcher & Grace will not be responsible for damage to goods after delivery.